General

Your privacy is important to us, and this text concerns your personal data.

To better protect your privacy, this privacy policy describes how we collect, process, and use the data we gather about your behaviour on our website.

At the same time, we inform you about the choices you can make regarding how your information is collected and used. To make this notice easy to find, we make it available on our website and at any point where personally identifiable information may be requested.

What is Personal Data?

Personal data refers to all types of information that can, to some extent, be attributed to you. When you use this website, we collect and process a range of such information. This occurs, for example, through general access to content, if you do any of the following:

      • Subscribe to our newsletter

      • Contact us via a contact form

    Why do we collect personal data?

    We only collect personal data that you voluntarily provide on our website, or for which you otherwise give your consent for us to collect. We collect personal data:

    • … to send you marketing material for which consent has already been given.

    • … to provide you with information about products/services you have previously purchased from us.

    • … to contact you if you have completed our “contact us” form.

    What personal data do we collect?

    To the extent that you give explicit consent and enter the information yourself, we process the following types of personal data:

    • Your contact details such as name, email address, phone number, etc.

    • Information from your web browser such as IP addresses, browser type, and language

    • Information from third-party networks such as Facebook

    How do we collect personal data?

    We collect your personal data through our website and third-party software. We collect your personal data through forms on our website and through the use of cookies to collect data about your behaviour. Cookies are small text files that contain a string of characters and uniquely identify a browser. Most browsers are initially set up to accept cookies. However, you can change your browser settings to make your browser refuse third-party cookies or indicate when a third-party cookie is being sent. If you want to know more about cookies and how they work, you can visit www.allaboutcookies.org.

    In addition to the personal data we collect through our website, we also use a range of third-party software to collect data on this website. Below, we have described the different types of third-party software used on our website:

        • Google Analytics:
          Google Analytics gives us access to your behaviour on our website, and Google Analytics collects data using cookies. These cookies collect information about your use of our website, including your IP address for tracking your behaviour. We also use Google Analytics for our marketing, and you may therefore experience dynamic ads after visiting our website.

          • Facebook Pixels:
            We use Facebook pixels to improve our advertisements for visitors to our website who have a Facebook profile. We collect data about your behaviour on our website.

        Data about your use of this website, which advertisements you receive and possibly click on, geographical location, IP address, etc., are passed on to third parties to the extent that you give explicit consent and enter the information yourself.

        How long is personal data stored on the website?

        Your personal data will be stored for as long as necessary. This means that when your personal data is no longer relevant for us to retain, it will be automatically and securely deleted. There is a possibility that we may process your data for statistical purposes, but in this case, your data will always be anonymised.

        How can you access the personal data we collect about you?

        You have the right to be informed about what personal data we process about you. You can also object at any time to the use of information if it is no longer necessary for us to retain your data. Below, we have specified how you can do this:

            1. Access and Rectification of Personal Data
              You always have the option to request a copy of the personal data we hold about you. If you discover errors or outdated information, you also have the option to request any corrections. If you no longer wish for your personal data to be stored with us, you have the right to request that your personal data be deleted. However, this can only happen if it is no longer necessary for us to retain your data.

            2. Right to Opt-Out of Marketing Communications
              If you no longer wish to receive email marketing from us, you have the right to withdraw your consent. However, please note that this type of communication does not cover administrative messages, such as order confirmations, emails related to account settings – including password changes and messages in connection therewith.

          How do we secure your personal information?

          We treat your data with care. This means that we are committed to preventing the disclosure, unauthorised access, or alternative processing of our customers’ personal data collected on this website.

          Responsible Party

          This website and this privacy policy are owned and published by:

          Company: Medicinal Smeden ApS
          Address: Nørregade 9
          Postcode: 4660 Store Heddinge
          CVR: 45644685
          Phone: (+45) 60 51 12 75
          Email: [email protected]

          If you wish to complain about our processing of your personal data, this can be done to the Danish Data Protection Agency (Datatilsynet) at Borgergade 28,5., 1300 Copenhagen, phone 33 19 32 00, email: [email protected].

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